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Privacy Statement and Policy
The Highlands Bank has always recognized and been guided by the belief that protecting each person’s right to privacy is fundamental to the quality of a banking relationship. Given the rapid rate of technological advances in our society, the need to protect personal privacy has become even more important. The Highlands Bank wants you to be aware of the principles which we follow in collecting, maintaining, using and safeguarding information about your relationship with us.

The following policy and the listed principles serve as a standard for all The Highlands Bank employees for collection, use, retention and security of nonpublic personal information. [Nonpublic personal information is nonpublic information about you that we obtain in connection with providing a financial product or service to you, for example, information regarding your account balances and your loan payment history.]

What Information We Collect
We may collect “nonpublic personal information” about you from the following sources: Information we receive from you on applications and on other loan and account forms, information about your transactions with us, our affiliates or others, and information we receive from third parties such as credit bureaus.

What Information We Disclose
We do not disclose any nonpublic personal information about our customers or former customers to anyone except as permitted by law. We are permitted by law to disclose nonpublic personal information about you to other third parties in certain circumstances. For example, the Bank may disclose nonpublic personal information about you to other third parties to assist us in servicing your loan or account with us, to government entities in response to subpoenas, and to credit bureaus.

If you decide to close your account or accounts, or become an inactive customer, the Bank will continue to adhere to the privacy policies and practices described in this notice.

Our Security Procedures
The Bank also takes steps to safeguard customer information. The Bank restricts access to your personal and account information to those employees who need to know that information in order to provide products or services to you. Employees who violate these standards are subject to disciplinary measures. The Bank also maintains physical, electronic and procedural safeguards that comply with federal standards in order to guard your nonpublic personal information.

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